Hearing loop to help customers

HEARING LOOP ACTIVATED: Access and Inclusion Advisory Panel member Belinda Anderson and presiding member and councillor Katherine Greene testing the hearing assistance station at the Port MacDonnell Community Complex’s front counter. (Supplied)

THOSE needing extra assistance with hearing will find the Port MacDonnell Community Complex better supported.

The District Council of Grant invested in a hearing loop solution to better support those hard of hearing following advice from the Access and Inclusion Advisory Panel.

At the end of last year, the panel recommended action be taken to investigate options for installation of hearing loop technology with council then exploring available systems.

Panel presiding member and councillor Katherine Greene said it was a step forward for council in breaking down barriers associated with participating in community events and engaging with council.

“Council is continually improving inclusivity for a range of accessibility requirements which also align with our Disability Access and Inclusion Plan,” Cr Greene said.

“At the Port MacDonnell Community Complex, large print books are available in the library for those with vision impairments, accessible toilets built for those with physical disabilities and now a new hearing loop solution for those with hearing difficulties.

“Council and the Access and Inclusion Advisory Panel, together, are committed to ensuring our

community is one that is connected and inclusive for residents and visitors.”

The hearing loop solution has two components to improve the hearing experience for users including an infrared hearing loop and a hearing assistance station.

The loop transfers sound through a microphone during events at the complex with the sounds sent to a pendant receiver provided to guests.

The sounds would then be transmitted directly to a telecoil function in a hearing device.

It also links to 24 roof mounted speakers installed across three areas of the complex, youth area, library and art gallery.

The hearing assistance station, located at the front of the country, transfers audio from staff behind the country through a microphone direct to telecoil equipped hearing devices.

The station could also be used via a handset which can be placed close to a customer’s ear.