HUNDREDS of people throughout the South East visited NBN community information centres across the region last week to have their questions answered as the national rollout of the broadband network continued.
The NBN Local team visited Mount Gambier on Friday and Saturday, providing a service to educate people about the broadband network and assisted with any enquiries from members of the community.
Despite poor weather conditions, head of NBN local South Australia Tim Saul said close to 200 people visited NBN representatives at the various information sessions.
“Around 200 people visited NBN representatives at community information sessions in Kingston SE, Robe, Beachport, Millicent, Naracoorte, Penola and Mount Gambier last week to seek information about the rollout of the NBN broadband access network,” Mr Saul said.
“They asked questions about what they should consider before ordering an NBN powered plan from a phone or internet provider.”
While there were various questions raised at the sessions, Mr Saul said there were some common trends of questions that were continually raised with the NBN representatives.
“The most commonly topic of enquiry by visitors that had already switched to an NBN powered plan was how to get the best out of their broadband service, particularly in relation to speed of their internet service during peak and off-peak times,” Mr Saul said.
“For visitors that had not yet switched to an NBN powered plan, their enquiries related to when they would be able to make the switch and what they needed to do to make the switch.”
Mr Saul said as the rollout of the NBN broadband network continues across the Limestone Coast, the NBN Local team will continue to work with key stakeholders within the communities.
“The rollout of the NBN broadband access network is one the biggest transformations to Australia’s telecommunications industry to ever occur – it represents significant change for consumers and businesses as they make the move to the new network,” Mr Saul said.
“We will continue attending events in the region to ensure residents and businesses are aware of what they need to do to connect and what choices they have when switching over.”
